We've Seen It Before, Here's How to Fix It

Browse quick solutions to common questions. You can also watch all our guides here.

In rare cases, the utility that switches your Dock may malfunction. To fix this:

  1. Open the settings screen
  2. Navigate to the General tab
  3. Scroll to the Advanced section
  4. Disable the "Use dockutil" option

Common issues include:

  • Wrong validator selection (Gumroad vs. Keyper)
  • VPN interference during validation - try disabling your VPN

Yes! There are two ways to implement this:

  1. Use Apple Focus Filter integration
  2. Use Apple Shortcuts app integration

Visit the Device Management portal to attach or detach licenses from your devices.

Visit the Key Recovery portal and enter the email used for your original purchase.

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