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Troubleshooting#

The Dock doesn't change when I apply a preset#

  • Wait a few seconds and try again. DockFlow waits briefly between switches, and the Apply buttons are disabled during that time.
  • If Skip reapplying the current preset is on, choosing the preset that is already active does nothing. See Presets & Switching.
  • If the preset uses ExtraDock-only mode, it leaves the macOS Dock alone by design. See ExtraDock in Presets.
  • If Dock changes stop working on your version of macOS, try turning off Use dockutil in Advanced Settings.

An app wasn't added when I created a preset#

Set from current Dock only copies pinned Dock items. Apps that are running but not kept in the Dock are left out. Add them with App in the editor. See Editing a Preset.

My changes in the Dock were lost after switching#

DockFlow rebuilds the Dock from the preset. To keep changes you make directly in the Dock, turn on Auto-save current dock before switching in Presets & Switching, or use Set From Current Dock before you switch.

Apps lost unsaved work when I switched#

With Close apps that aren't in the preset on, apps that don't quit within 2 seconds are force-quit. Turn on Protect unsaved work so apps with unsaved changes ask you to save and stay open if you cancel. See Presets & Switching.

An app I need keeps closing#

Add it to Always Keep Open in Presets & Switching, or add the preset it belongs to under Preset Exclusions.

A hotkey does nothing#

  • Check that the shortcut is set in Hotkeys and isn't used by another app.
  • For a key sequence, press the Leader Key first, then the action key before the Scope Timeout runs out.
  • If Ask before switching is on, confirm the popup.

A Focus mode doesn't switch my preset#

  • Make sure DockFlow is running.
  • Focus filters match presets by name. If you renamed the preset, choose it again in the Focus filter. See Focus Modes.

The Dock still moves to another display#

  • Check that Settings → Lock Dock shows Active, not Needs Permission.
  • Turn on Move the dock back automatically.
  • If DockFlow isn't detected in System Settings, remove it from the Accessibility list and add it again. See Lock Dock.

ExtraDock docks don't follow my presets#

See the troubleshooting steps in Talk Integrations.

A dockflow:// link doesn't work#

DockFlow shows a notification that explains why. See Deep Links.

Contact support#

If none of this helps:

  1. Export logs from Diagnostics
  2. Email the file to support@appitstudio.com with a short description of what happened

You can also open the Help Center from the Support button at the bottom of the main window.